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Community Choice/Contact

Contact us

Let’s talk

We’re here when you need us!
Call, chat, or stop by. We’d love to hear from you.

Chat

Get your questions answered in real-time with May, your virtual advisor. Click the Let’s Chat button located on the lower right side of the screen for 24/7 assistance. Plus, our team members are here to help during business hours.

Phone

Talk to a real person, anytime. Our Member Contact Center is available 24/7 at 877.243.2528.

Secure message

Securely send a message to talk account details in e-Banking by selecting “Messages.”

Make an appointment

If you’d rather talk face to face, and wish to make an appointment, click here.

Frequently Asked Questions

Building better community, one member at a time

We know that when our members are living well and enjoying healthier finances, our communities are better off. That’s why we offer smart solutions and great banking benefits.

Become a member

Get paid early with Express Pay

Enjoy 24/7 account access and support

Upgrade your financial wellness with Choice Map

Stay local with 20+ member centers in Michigan and 30K+ fee-free ATMs nationwide