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Mobile App Disclosures

Mobile App Privacy Policy


Community Choice Credit Union’s Mobile App requests access to information stored on your device such as camera, external storage, location, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device’s settings.


Some examples of information your app will request access to are:

  • Camera – For e-Deposit features, you must enable app access to your camera, and affirmatively select to deposit a check and use the camera to collect images and approve them. Only then can you chose to submit the e-Deposit. See also “Communication” below.
  • Communication – As a necessity for troubleshooting, you can enable viewing and/or navigation access to your screen, microphone, and camera. (Consent for texting, live voice, and video calling can also be given.)
  • External Storage – To save information outside of the app, you must affirmatively select to share this information where applicable.
  • Location – This information must be enabled in your device settings.


To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Please contact Community Choice Credit Union at 877.243.2528 regarding questions about the information included in this Mobile App Privacy Policy or questions about this application. You can also access Community Choice Credit Union’s full Privacy Policy.

Electronic Communication Consent

E-SIGN Act Disclosure and Consent

Please read this Federal Electronic Signatures in Global and National Commerce Act (“E-Sign”) Disclosure and Consent carefully and keep a copy for your records. Before opening your account electronically, you must acknowledge your acceptance of the terms outlined below. You can record your consent to the ESign
Disclosure by placing a checkmark in the box on the webpage.

By checking the boxes on the website you consent to the electronic delivery of the disclosures, agreements, change notices, terms and conditions, and any other documents. Your consent applies to all transactions relating to the deposit account or service that you agree to obtain electronically. You agree that you will be able to review these documents online, in addition to downloading and/or printing them. You also agree that we do not need to provide you with additional paper (non-electronic) copies of the disclosures, agreements, change notices, terms and conditions, and any other documents, unless specifically requested. Any requests for paper (non-electronic) copies may result in a fee.

Electronic Delivery of Disclosures and Notices

In order to use the Online Account Opening Product and to access, receive, and retain the disclosures, agreements, change notices, terms and conditions, and any other documents, you must provide, at your own expense, an Internet connected device that is compatible with this financial institution’s Online Account Opening Product deployed at the time of access. Your device must meet the minimum requirements outlined below. You also confirm that your device will meet these specifications and requirements and will permit you to access and retain the disclosures, agreements, change notices, terms and conditions, and any other documents electronically each time you access and use the Online Account Opening Product.

Please click on the HTML links to review the disclosures prior to continuing with your application. In order to retain a copy, you may print the documents by selecting “Download”. Select your printer and click OK or select Save to retain a copy on your PC. If you are working on a public computer, you should not engage in online account opening.

If you do not want to receive the disclosures, agreements, change notices, terms and conditions, and any other documents electronically, you should exit this area of our website. If you do not consent to receiving these documents electronically, you will not be able to open the deposit account via our website.

System Requirements to Access Information

To receive an electronic copy of the disclosures, agreements, change notices, terms and conditions, and any other documents, you must have the following equipment and software:

  • A personal computer or other device which is capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.
  • An Internet web browser which is capable of supporting 128-bit SSL encrypted communications, which requires a minimum web browser version of either Microsoft® Internet Explorer version 6.0 (available for downloading at http://www.microsoft.com/windows/ie/downloads/default.asp) and your system or device must have 128-bit SSL encryption software. Your access to this page verifies that your browser and encryption software/device meets these requirements.
  • You must have software which permits you to receive and access Portable Document Format or “PDF” files, such as Adobe Acrobat Reader® version 8.0 and above (available for downloading at (http://www.adobe.com/products/acrobat/readstep2.htm1). Your access to this page verifies that your browser and encryption software/device meets these requirements.


Withdrawal of Electronic Acceptance of Disclosures and Notices

You may withdraw your consent to receive disclosures, agreements, change notices, terms and conditions, and any other documents in electronic form for any of your Accounts by contacting us via email by going to the “Contact Us” section on our Website or by telephone at 877-243-2528 or by postal mail at 31155 Northwestern Hwy, Farmington Hills, Ml 48334.

We may treat your provision of an invalid email address or the subsequent malfunction of a previously valid address or cancellation of participation in our Online Banking Product as a withdrawal of your consent to the electronic delivery of the disclosures, agreements, change notices, terms and conditions, and any other documents. Any withdrawal of your consent will be effective only after we have a reasonable period of time to process your withdrawal. In electing not to receive disclosures, agreements, change notices, terms and
conditions, and any other documents electronically, you may be charged a fee or no longer qualify for the type of account originally opened.

How to Update Your Records

It is your responsibility to provide us with true, accurate, and complete email address, contact, and other information related to this Disclosure and your Account(s), and to maintain and update promptly any changes in this information. You can update such information (such as your email address) by telephone at 877-243-2528 or by postal mail at 31155 Northwestern Hwy, Farmington Hills, Ml 48334.