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e-Banking Help and Resources

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Ready to be an e-Banking expert? You're in the right place. Access everything you need to know right here, including Frequently Asked Questions, Video Tutorials and e-Banking Tips to help you along the way.

If you still need to enroll in e-Banking, this step-by-step guide will walk you through the process to enroll, whether you're using a computer or mobile device.

We're here to help 24 hours a day, 7 days a week.
Call us at 877.243.2528.

Newest e-Banking enhancements

We've recently added two new features to e-Banking:

  • Open additional savings shares, including a money market, CDs and up to nine additional shares that can be customized with a name that makes it easy to remember why you started saving in the first place.

  • Switch between our two checking accounts: Choice Checking and Basic Checking. Depending on the features and benefits that are right for you, you can easily transition from one to another.

If you use our mobile app and have your phone set to automatic updates, you’re all set! When the app stores release the latest version of our app, you’ll see the enhancements immediately. If you prefer to manually update your accounts, be on the lookout for a notification to update your app.


Tip: Enable Cookies to Avoid Multiple Secure Access Codes

When you enable your device's cookies, you're simply allowing your device to store a record of your e-Banking credentials. Setting your browser to allow cookies will help you avoid the need to enter a Secure Access Code each time you log in. Learn more:

Enable your cookies


More video tutorials

Video Tutorials
e-Banking Overview

Logging in to e-Banking

Secure Access Codes

Setting automatic mobile app updates

Customizing e-Banking

See your transactions within e-Banking

Adding external accounts in e-Banking

Linking accounts from other financial institutions

Setting up e-Alerts

e-Banking Tips

We’re making things simple; When the new e-Banking arrives, you’ll enter both your Login ID and password on the same page.

e-Banking login


Nobody likes guessing what they've done wrong. When it's time to select a new password, red text will help you determine which length or character requirements haven't been met. When all text appears black, you're good to go.

e-Banking password


Mobile Login

Variety is the spice of life. The new e-Banking will give you three ways to securely login from your mobile device: Manually typing your credentials, Touch ID and Passcode.

Three ways to login to e-Banking on your mobile device



Drag & Drop

These are your accounts, so feel free to personalize e-Banking to meet your needs. If you want to rearrange your accounts, just drag and drop.

Drag & Drop in e-Banking



Group Your Accounts

Take e-Banking personalization to the next level. Start making account groups by dragging an account to the file folder icon.

How to group your account in e-Banking.



If you wish to avoid seeing a particular account, visit Account Preferences to toggle the visibility. Making an account hidden removes it from your e-Banking homescreen, as well as from the Financial Tools section. Toggle anytime to make the account visible again.

Toggle account visibility in e-Banking


Search transactions

Looking for something specific? Search your transactions by keyword, or use filters to narrow down your search.

How to search transactions in e-Banking

e-Banking Mobile App

Your e-Banking app icon will look different when the new e-Banking arrives. If you find your mobile app isn't working, check to see if you have the new icon. If not, you may need to visit your app store to download the new app.

The e-Banking app will have a new icon

Mobile menus

When using e-Banking on your mobile device, you'll find additional menu items tucked away in two areas.

e-Banking Mobile Menus

Loan payments

Tired of searching for where to make your loan payment? Same. We've put loan payments front and center in the Move Money section of the main menu.

Making a loan payment in e-Banking

Intuit Instructions

To ensure you experience a seamless transition with any Intuit products you use, you will need to complete the account deactivation and reactivation process. Please use the appropriate detailed instructions below.

There is a chance that transactional data may be duplicated when your new account is set up. To correct any duplicate data, please follow these detailed instructions.

If you need any assistance, please call us at 877.243.2528.

Account Deactivation and Reactivation Instructions


Quickbooks for Mac

Quickbooks Online Edition

Quickbooks for Windows

Quicken for Mac 2015-2017 (Web Connect)

Quicken for Mac 2015-2017 (Express Web Connect)

Quicken for Windows (Web Connect)

Quicken for Windows (Express Web Connect)

Quicken for Mac 2007

e-Banking Mobile Apps

Your phone has been waiting for this moment! Download and enjoy.

Download on the App Store   e-Banking on Google Play

Not using e-Banking yet?

Enroll in e-Banking Enroll in Business e-Banking

e-Deposit for the win!

When someone hands you a check, accept it with a smile. With e-Deposit, it will be in your account in no time.

man using mobile phone

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External Link Disclaimer

You will be linking to another website not owned or operated by Community Choice Credit Union. Community Choice Credit Union is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Community Choice Credit Union of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Community Choice Credit Union.

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