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Mobile App Privacy Policy

Community Choice Credit Union’s Mobile App requests access to information stored on your device such as camera, external storage, location, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device’s settings.

Some examples of information your app will request access to are:

  • Camera – For e-Deposit features, you must enable app access to your camera, and affirmatively select to deposit a check and use the camera to collect images and approve them. Only then can you chose to submit the e-Deposit. See also “Communication” below.
  • Communication – As a necessity for troubleshooting, you can enable viewing and/or navigation access to your screen, microphone, and camera. (Consent for texting, live voice, and video calling can also be given.)
  • External Storage – To save information outside of the app, you must affirmatively select to share this information where applicable.
  • Location – This information must be enabled in your device settings.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Please contact Community Choice Credit Union at 877.243.2528 regarding questions about the information included in this Mobile App Privacy Policy or questions about this application. You can also access Community Choice Credit Union’s full Privacy Policy.